Opportunity:
We are LightSpots a Marketing agency; our mission is to DOUBLE the size of 3,000 businesses by 2020 & ignite entrepreneurs to create and live a life they love. We’re going to do that by providing a full range of products and services such as online and offline training, events software solutions, books, consulting and coaching, today you have the opportunity to join the Moroccan’s Greatest Workplace (this our goal in the next 2 years) formed by our dynamic, heart-centered, and mission-driven Team as Product Manager-Learning Experience Designer.
Your job asProduct Manager-Learning Experience Designer( AKA the CEO of our Product/service Line)is help us build, develop andexecuteawesome and excitingservices/products, you are ultimately responsible for the success of those products by Ensuring that are delivered on-time, within scope and within budgetwhile designing the best experience our customers had ever dreamed of.
Your Responsibilities:
• Work closely with LightSpots CEO and Digital Marketing manager to ensure deceivability of products and the satisfaction of customers.
• Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
• Scope and prioritize activities based on business and customer impact
• Drive product launches working with Spotlight CEO and other team members
• Act as a product evangelist to build awareness and understanding
• Represent the company by visiting customers to solicit feedback on company products and services
• Make sure that customers are fulfilled and continue to enhance their great experience
• Coordinate internal resources and third parties/vendors for the flawless execution of projects and products development.
• Ensure that all projects and Products are delivered on-time, within scope and within budget.
• Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Ensure resource availability and allocation.
• Use appropriate verification techniques to track progress, manage changes in products scope, schedule and costs.
• Measure products performance using appropriate systems, tools and techniques.
• Create and maintain comprehensive projects and products documentation.
• Take care of the technical, tactical and execution aspects of products & services.
• Deal with and take care ofVIP customer’s payment and relationship, AKA you act as an account manager.
• Managing and working across multiple projects to reach assigned deadlines.
Job Details
| Date Posted: | 2017-04-19 |
| Job Location: | Berrechid, Morocco |
| Job Role: | Training and Development |
| Company Industry: | Marketing |
Preferred Candidate
| Career Level: | Entry Level |
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