Group Standards:
-Implement & respect chain's SOP
-Implement corrective action after guest review, mystery visit and complaint letter
Finance:
-Invoice individual guest
-Control Cash
Sales
Participate in the up sell / cross sell
Department-Storage
Register stock in and out
- Check existing stock levels
- Refill the stock ensuring proper storage
Security
Participate in the opening and closing of the department
Safety
-Ensure guest safety
-Ensure food hygiene compliance
Restaurant & Banqueting & Room Service
Participate in the organisation of department for service
- Clean restaurant (furniture & floor)
- Prepare the table settings
- Prepare the back of house
Prepare the meeting room & coffee break
Serve the guest
- Welcome the guest
- Take the food & wine order
- Serve the drinks & food
- Ensure guest satisfaction
- Clean the table away
Participate in the after service cleaning
- Clean the guest crockery
- Clean the washing & restaurant area
Action room service clearance in room
Ensure banqueting material storage
Job Details
Posted Date: | 2018-07-05 |
Job Location: | Casablanca, Morocco |
Job Role: | Hospitality and Tourism |
Company Industry: | Hospitality/Tourism/Travel |
Preferred Candidate
Career Level: | Mid Career |
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