lundi 27 janvier 2020
05:09

Agent-Guest Relations - The Ritz-Carlton Rabat

  •   Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.

  • Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem.

  • Follow up with guests to ensure their requests or problems have been met to their satisfaction.

  • Receive, record, and relay messages accurately, completely, and legibly.

  • Respond to special requests from guests with unique needs.

Job Details

Posted Date: 2020-01-27
Job Location: Rabat, Morocco
Job Role: Hospitality and Tourism
Company Industry: Hospitality & Accomodation

Preferred Candidate

Career Level: Mid Career


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