- Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers.
- Respond to special requests from guests with unique needs and follow up to ensure satisfaction.
- Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities.
- Answer, record, and process all guest calls, messages, requests, questions, or concerns.
- Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem.
- Review shift logs/daily memo books and document pertinent information in logbooks.
- Monitor club lounge for seating availability, service, safety, and well-being of guests.
- Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
Job Details
| Posted Date: | 2020-01-27 |
| Job Location: | Rabat, Morocco |
| Job Role: | Hospitality and Tourism |
| Company Industry: | Hospitality & Accomodation |
Preferred Candidate
| Career Level: | Mid Career |
أظهر المزيد
0 commentaires:
أضف تعليقك :